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PCI DSS Certified

Secure Payment Processing for MOTO Businesses

Take card payments over the phone with complete PCI DSS Level-1 compliance from just £9.99 per month.

Our PCI-compliant telephone payment solution protects your business and customers by removing card data from your environment entirely. When customers pay, they enter card details via their phone keypad using DTMF tones - your staff never hear, see, or record actual card numbers. All payment data is encrypted and processed securely, dramatically reducing your compliance obligations and eliminating data breach liability.

  • PCI DSS Level-1 certified solution - highest security standard available
  • DTMF masking ensures staff never hear card details
  • Works with any UK business phone number
  • No hardware required - cloud-based activation
  • Reduce compliance costs and audit complexity by up to 90%

Why Choose PCI-Compliant Telephone Payments?

See why more customers choose Telecoms World

PCI DSS Level-1 Compliance
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Achieve and maintain PCI DSS Level-1 compliance for all telephone payments without the complexity of self-certification. Our solution meets the highest Payment Card Industry Data Security Standards, protecting your business from data breaches and associated fines. Third-party certified compliance reports available for audit purposes, demonstrating to customers and regulators that you take payment security seriously.

Secure Payment Encryption
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All card details are encrypted during transmission using military-grade encryption standards. Payment data never touches your systems or phone lines - it's captured directly through secure DTMF (dual-tone multi-frequency) masking. This means card numbers, CVV codes, and expiry dates are completely protected from interception, recording, or accidental disclosure during the payment process.

MOTO Transaction Support
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Perfect for Mail Order and Telephone Order (MOTO) businesses that need to process card payments over the phone. Compliant solution for retail, hospitality, charity, ticket sales, and service businesses taking payments remotely. Seamlessly integrate with your existing call handling workflows without disrupting customer experience or extending call times.

Cloud-Based Solution
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Works with any business phone number - geographic 01/02, non-geographic 08/03, or mobile numbers. No hardware installation required; the PCI-compliant payment system integrates directly with your cloud telephony infrastructure. Activate payments on new or existing numbers within hours, not weeks. Scale effortlessly as transaction volumes grow without infrastructure changes.

Reduced PCI Liability
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Significantly reduce your PCI compliance scope and associated costs by removing card data from your environment entirely. Your staff never hear, see, or record payment card details, eliminating the vast majority of PCI requirements. Reduce audit complexity, lower compliance costs, and minimize the risk of costly data breaches that can damage your reputation and result in regulatory fines.

Perfect for MOTO and Remote Payment Scenarios

Essential for retail, hospitality, charity, healthcare, and professional services taking payments remotely.

Whether you're processing donations, booking appointments, taking orders, or accepting service payments, our solution provides seamless integration with your existing call handling. Customers appreciate the security and professionalism, while your business benefits from simplified compliance and protection from costly data breaches and fines.

  • Process payments during live calls without interruption
  • Suitable for inbound and outbound payment collection
  • Compatible with all major UK payment processors
  • Real-time transaction reporting and reconciliation
  • Protection from fines up to £100,000 per month for non-compliance
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Compliant Cloud

How Compliant Cloud Works

Secure telephone payment processing without the complexity - a simple three-step process that keeps your customers' payment data secure.

Our cloud-based Compliant Cloud solution handles all sensitive payment data outside your environment, meaning you never store, process, or transmit cardholder information. When a customer needs to make a payment, the process is seamless and secure:

  • Step 1 - Customer Calls: Customer calls your business number and speaks with your agent as normal. When payment is needed, the agent initiates secure mode.
  • Step 2 - DTMF Entry: Customer enters card details via phone keypad. DTMF tones are masked so your agent hears only flat tones - never the actual numbers.
  • Step 3 - Secure Processing: Payment is processed through our PCI Level-1 certified environment. Agent receives instant confirmation and call continues normally.

Quick and Easy Implementation with Expert Support

Get up and running with PCI-compliant payments in days, not months, with minimal disruption to your operations.

Our team handles the entire setup process, from configuring your numbers to testing payment flows and training your staff. Unlike traditional PCI compliance projects that can take months of IT involvement and security audits, our solution activates quickly because the compliance burden shifts to our certified platform.

  • No hardware installation or complex IT integration required
  • Cloud activation on your existing phone numbers
  • Dedicated onboarding specialist assigned to your account
  • Staff training and documentation provided
  • Ongoing UK-based technical support included

FAQs

What is PCI DSS compliance?

PCI DSS (Payment Card Industry Data Security Standard) is a set of security standards designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment. Level-1 is the highest compliance tier, required for businesses processing over 6 million card transactions annually, though many businesses adopt it voluntarily for maximum security.Our PCI-compliant telephone payment solution removes card data from your environment entirely, dramatically simplifying your compliance obligations and protecting your business from data breaches.

How does PCI-compliant telephone payment work?

When a customer is ready to pay, your agent initiates a secure payment session. The caller enters their card details using their phone keypad (DTMF tones), which are encrypted and sent directly to the payment processor. Your agent and phone system never hear or record the actual card numbers - they only see masked digits like ****1234.Once payment is complete, your agent receives confirmation of success or failure, along with a transaction reference number for their records. The entire process takes under 2 minutes and provides a seamless customer experience.

Why should I use PCI-compliant payments?

Protecting customer payment data is not optional - PCI DSS compliance is mandatory for any business taking card payments. Non-compliance can result in fines of £5,000-£100,000 per month, suspension of merchant accounts, and reputational damage from data breaches.Our solution protects your business while providing peace of mind to customers. You reduce compliance costs, eliminate data breach liability, and demonstrate professionalism that builds customer trust. Essential for MOTO businesses in retail, hospitality, charity, healthcare, and professional services.

The key benefits of Telecoms World as your communications provider

We provide fuss-free and cost-effective voice and data services to support businesses in the UK

UK Based Provider

All our services are managed from our UK headquarters with dedicated account managers and support teams available during business hours.

LockKey

Increased Security

Enterprise-grade security measures protect your communications with advanced encryption and fraud detection systems.

Monitored Service

24/7 network monitoring ensures maximum uptime and immediate response to any service issues affecting your business.

Rated Excellent++

Our customers rate us excellent on Trustpilot with 4.8 stars based on consistent service quality and customer support.

Dedicated Support

Your own dedicated account manager provides personalized support and strategic guidance for your telecommunications needs.