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Wildix Phone Systems

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Wildix offers a variety of features through its phone system, designed to improve communication and collaboration within businesses. Some of the key features include:

Unified Communications:

WebRTC Technology:

Collaboration Tools:

Mobile Integration:

Contact Center Solutions:

Integration Capabilities:

Discover seamless communication with Wildix Phone System. Experience cutting-edge features like Unified Communications, WebRTC technology, mobile integration, and comprehensive collaboration tools, all designed to enhance productivity and security for businesses of all sizes. Integrate effortlessly with existing systems and elevate your customer service with advanced call management and analytics

Take advantage of the features of our Wildix Phone System

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Unified Communications
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A range of technologies that are capable of offering customer interaction from a single interface.

A range of technologies that are capable of offering customer interaction from a single interface.

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Collaboration Tools
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Call, chat, video, share documents, conference call and more; in a real-time cloud-based system.

Call, chat, video, share documents, conference call and more; in a real-time cloud-based system.

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WebRTC Technology
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Technology that enables real-time audio, video, and data communication directly between web browsers and mobile applications, without requiring any plugins or third-party software.

Technology that enables real-time audio, video, and data communication directly between web browsers and mobile applications, without requiring any plugins or third-party software.

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Secure By Design
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No SBCs or VPNs are required to prevent viruses; the system is protected with native encryption.

No SBCs or VPNs are required to prevent viruses; the system is protected with native encryption.

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Quick & Easy Setup
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Complete ease of installation using an intuitive user experience from a single online interface.

Complete ease of installation using an intuitive user experience from a single online interface.

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Software Integration
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Full integration with a wide range of CRM platforms and other business management software.

Full integration with a wide range of CRM platforms and other business management software.

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No Downtime
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A complete Browser-to-Browser based system using an internet connection and a linked device.

A complete Browser-to-Browser based system using an internet connection and a linked device.

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Wide Range Of Devices
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Desk handsets, conference phones, DECT phones, mobile application and browser tools are available.

Desk handsets, conference phones, DECT phones, mobile application and browser tools are available.

Easy to train staff

Extremely User friendly

Control Hub gives IT an AI-powered, single pane of glass for managing all workloads, devices, and security—plus deep inspection and troubleshooting with ThousandEyes integration.

A key advantage to using cloud-based VoIP phone systems is the flexibility to control calls and staff from mobiles, laptops and tablets in the click of a button. The browser and device applications are built for iOS, Android, Windows and MacOS providing users with the tools to make and receive business calls from a simple, fuss-free and easy-to-use interface. Discover the wide range features found in a PBX system in our simple mobile and desktop plugin.

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Call systems features included

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CRM System Integration

Capturing data on your clients and the interactions can be pivotal to customer satisfaction, quality of service and business growth. CRM Integration links your systems and help to streamline business processes.

Gain a competitive advantage by integrating your software systems with our WebRTC phone system. There are over 50 software products and web applications available to integrate with the Unified Communications system including Microsoft Teams, ZOHO CRM, Zendesk and CITRIX to name a few. Activate calls, video, chat and analytics to enhance client engagement and grow your business.

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PCI Compliance

Capturing data on your clients and the interactions can be pivotal to customer satisfaction, quality of service and business growth. CRM Integration links your systems and help to streamline business processes.

Gain a competitive advantage by integrating your software systems with our WebRTC phone system. There are over 50 software products and web applications available to integrate with the Unified Communications system including Microsoft Teams, ZOHO CRM, Zendesk and CITRIX to name a few. Activate calls, video, chat and analytics to enhance client engagement and grow your business.

Conferencing

Configure and enable voice and video calls with internal staff and external contacts from the online portal. WebRTC solutions bring real-time interactions to the forefront of your business communications.

WebRTC voice and video conferencing guarantees the best audio and video quality from your desk, mobile on the move or HQ boardroom. Start a video conference from the web interface with no additional hardware or software to install on your device. Invite colleagues or external users at any time, at the click of a button. Choose to activate the conference in audio and video or audio-only mode and provide a high level of service every time.

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Unified-Communications-Features

Chat, Call & Video

A single web-based interface for complete control of calls, messaging and video without the need for application download or software updates.

Our next-generation WebRTC system offers a complete unified communication platform to manage real-time voice, video, messaging and file transfers. Founded in 2010, this communications platform includes the first cross-browser video call and the first cross-browser data transfers. The WebRTC stable release in 2018 set the standard for unified comms and has since won awards in the UK, Europe and across the world.

Multi Device

Choose the device that you wish to make and receive voice, video and chat interactions. WebRTC gives you the ability to login from any web-enabled device and connect with staff and clients.

A rugged telephone handset once occupied a workers desk space and was the only tool to speak to colleagues and clients outside of the office area. This soon advanced to emails and mobile calls for remote workers, which has evolved once again with WebRTC technology giving workers the communication tools to engage with others at any time from any device.

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Statistics and Monitoring

Measure and improve staff performance, sales and customer service KPIs using real-time call statistics and monitoring within the WebRTC system.

Enhance call handling and customers experience of your business using advanced call monitoring and reporting. A wide range of helpful graphs, charts and call reports provide your business with valuable information. Identify calls that are answered, unanswered, call duration and costs of all calls. This business data supports business goals allowing you to analyse the entire call handling process. Gather business data in an easy-to-use format from all user devices at all times.

Get Your FREE VoIP Phone System Quote

All the features you need with one low monthly rental

Complete Online Control

Conferencing and Screenshare

Voice, Messaging, Video

Cost-effective Call Recording

CRM and System Integration

Flexibility to Add and Remove Users

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Telecoms World's Platinum Partners

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What is the Wildix Phone System?

A Hosted PBX telephone system is the next-generation replacement to traditional phone systems. Technology evolves rapidly, and a hosted phone system offers a scalable, future-proof communication service in a single, online interface. Hosted PBX Phone Systems are browser-based, meaning real-time updates are automatic, and the system has an everlasting lifespan.

How does WebRTC work?

WebRTC (Web Real-Time Communication) technology is a 2-way communication feature between a web browser and your contact centre agent. The real-time communication is made through a simple online application for chat, messaging, calls, file sharing, conference call and video. This ensures that you increase interactions with your customers and communicate with voice, text, images and video.

What are the Benefits of the Wildix Phone System?

A Hosted PBX Phone System offers enhanced communications using new technologies from a single web-based platform. Security is possible through browser-to-browser functionality, without the need for VPN services. Unified Communication and Collaboration (UC&C) tools deliver an improved user experience with smart, flexible, digital applications used wherever an internet connection is available.

Can I choose the Music?

We have a style of Music for suit everyone, choose from classical, soft rock, acoustic, jazz, country, indie and many more for your callers enjoyment while they wait.

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"We've empowered business owners and their teams with cutting-edge call control features, integrated into the convenience of a mobile application. This user-friendly app places control over calls at users' fingertips, offering 24/7 cost-effective functionality without complexity."

Lewis Maddison . Business Development Manager
Cloud pbx pdf
NEXT GENERATION UNIFIED COMMUNICATION AND COLLABORATION

A Guide to Cloud PBX

Our solution is the first of its kind to provide streamlined voice, video, messaging and conference functionality as standard. This Cloud PBX solution has the advanced communication features that any growing business can, would or should require. Simplicity has been simplified. Download our guide to learn more.
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Download PDF Guide

A Guide to Cloud PBX

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Customer testimonials

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I have used Telecoms World for a number of years as they provide the main number for my business and broadband at the office. I have always found the staff to be helpful and prompt should I have any questions or concerns regarding the routing of our number or a drop in internet speeds. All round an excellent UK telecoms company and I am so happy to have found them. My previous provider was a nightmare to get support when needed.

James May

Heywood Waterproofing

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Excellent service from Telecoms World. A big thank you to Sam for setting up our business number. The call management run-through was extremely helpful, especially the voicemail capture using a custom audio message! The analytics feature will come in handy as we promote services in several borough publications. Nothing but positive feedback from me and I will be sure to refer Telecoms World should I be asked for a telecoms provider.

Harriet Wilmore

OMIST Skin & Beauty

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I couldn't be happier with the customer service from Telecoms world! They picked up my call promptly, which is a rarity these days. The process to join was incredibly smooth, and they even took the time to check in on me to see how I was finding the service. It's the little things that make a big difference, and I'm really pleased with the attention and care they've shown. Five stars well-deserved

Ester Thompson

Greenway Solicitors

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The team at Telecoms world have always been super helpful, whenever I've needed them they're a quick call away. Hardware was tested and configured before dispatched which meant setup was really easy. When I did need some support with a product, call support was friendly, intelligent and knowledgable. Can't praise Aaron and Laura enough for their help over the last few years at Telecoms World - Cheers!

Declan Smith

Amis Shutters & Blinds

The key benefits of Telecoms World as your communications provider

We provide fuss-free and cost-effective voice and data services to support businesses in the UK

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UK Based
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Monitored Service
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Dedicated Support
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Increased Security
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Rated Excellent
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Est. 2002

Proud to work with leading UK businesses

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