STANDARD
PhoneLine+
£9.99
/MONTH
Free for the first month
1 PPM Calls to Landlines
2 PPM Calls to Mobile
- New or Ported 01/02 Number
- App Available PC or Mobile
- Call Analytics
Seamless communication with PhoneLine+
PhoneLine+ - The Complete Business Phone Solution
Smarter Calls. Lower Costs. Answer Anywhere.
- Make and receive calls from a mobile, desktop or handset
- Web-based application to control calls at all times
- 01 and 02 numbers for all locations across the UK
- Perfect phone line alternative to the 2027 PSTN switch-off
- Make a global presence with UNLIMITED INTERNATIONAL MINUTES
PhoneLine +
PhoneLine+ is the simple cloud phone system designed for small businesses that replaces your traditional landline. Keep your existing number, reduce phone costs, and answer calls from your mobile, desktop, or desk phone, wherever you work.
Instead of relying on old copper phone networks such as PSTN or ISDN, PhoneLine+ uses your broadband connection to make and receive calls over the internet giving your business greater flexibility, lower costs, and the ability to work from anywhere.
With PhoneLine+, your business calls can ring on multiple devices at the same time, including mobile phones, laptops, desktops, and desk phones helping you answer more calls, improve customer responsiveness, and avoid missed opportunities.
Get a Business Phone System That Works for You
Whether you're replacing an outdated business phone system, preparing for the UK's digital switchover, relocating your office, or launching a new business, Telecoms World is here to make the process simple. We provide complete PhoneLine + Phone System solutions that are tailored to your organisation's size, budget, and communication requirements.
From small businesses looking for a professional phone system to growing organisations requiring advanced call management and multi-site connectivity, our experienced telecoms specialists will help you find the right solution. We take the time to understand how your business operates before recommending a phone system that delivers the features, flexibility, and reliability you need both now and as your business grows.
Our end-to-end service includes expert advice, seamless installation, business number porting, system configuration, user training, and ongoing UK-based support, ensuring your transition is as smooth as possible with minimal disruption to your day-to-day operations.
By combining your business phone line and phone system into one fully managed service, you'll benefit from simplified billing, dependable call quality, advanced communication features, and a single point of contact whenever you need assistance. Whether your team works from the office, remotely, or across multiple locations, we'll help keep everyone connected with a modern cloud-based solution designed for today's flexible way of working.
Speak to our friendly team today for expert advice and a free, no-obligation quote. We'll answer your questions, discuss your requirements, and recommend the best business phone solution for your organisation. With Telecoms World as your trusted telecoms partner, you can enjoy reliable business communications that help your business stay productive, professional, and ready for the future.
The UK PSTN Switch-Off Is Coming
The UK’s traditional phone network is being phased out, meaning businesses still relying on PSTN or ISDN lines will soon need to move to an IP-based phone solution.
As legacy infrastructure becomes more expensive to maintain and less reliable, switching early helps businesses avoid disruption, rising costs, and rushed migrations later down the line.
PhoneLine+ provides a simple, low-disruption replacement designed specifically for small businesses, giving you the flexibility of cloud telephony without the complexity of a full hosted phone system. Whether you work from an office, remotely, or on the move, PhoneLine+ helps you stay connected while future-proofing your business communications.
Why Switch To PhoneLine+?
- Keep your existing business number - Avoid the disruption and cost of changing the number your customers already know and trust.
- Future-proof your communications - Built for the UK’s all-IP future and fully ready for the PSTN switch-off.
- Never miss important business calls - Smart call routing, voicemail, and out-of-hours handling help ensure every opportunity is captured.
- Answer calls from anywhere - Use your mobile, desktop, laptop, or desk phone to stay connected wherever you work.
- Lower your monthly phone costs - Reduce line rental, maintenance, and hardware costs with a more flexible cloud-based solution.
- No complex phone system required - Get the features modern businesses need without complicated PBX systems or technical setup.
PhoneLine + Key Features
Activity Feed
Stay on top of your business communication with a consolidated view of calls, voicemails, SMS messages, and WhatsApp interactions. Filter by activity type or contacts to easily find what you need and gain a holistic view of your customer interactions.
Hunt Groups
Ensure no call goes unanswered with hunt groups that distribute incoming calls based on your preferred routing method. With the option to choose from linear or simultaneous and add custom schedules to fit your business needs.
Number Presentation
Take control of your outbound telephone number with PhoneLine+. Choose from multiple numbers to match your branding, support campaigns, and maintain a consistent, professional presence in every customer interaction.
SMS Messaging
Send and receive SMS messages seamlessly through the PhoneLine+ platform. Ideal for appointment confirmations, quick updates, and staying in touch with customers in real-time.
Call Notes
Add notes during live calls to capture key details and insights. Notes are saved alongside call records, making it simple to refer back or share with your team for streamlined follow-ups.
IVR/Auto Attendant
Simply create interactive voice menus to guide callers to the right destination. Use customisable keypress options, welcome messages, and time-based routing to deliver a professional caller experience.
WhatsApp Integration
Respond to customer messages directly from PhoneLine+ with WhatsApp Business integration. You can view all interactions in your activity feed and ensure prompt responses without switching platforms.
eSIM Support
Stay connected anywhere with eSIM-enabled calling. Link PhoneLine+ to your smartphone’s native dialler for seamless mobile connectivity, with no extra apps or mobile data needed.
The benefits of choosing PhoneLine+
Your business phone system is only as reliable as the phone line behind it. At Telecoms World, we provide both in one seamless solution, giving your business crystal-clear calls, dependable connectivity, and the latest communication features without the hassle of managing multiple suppliers. Whether you're a small business, growing organisation, or established enterprise, our PhoneLine + Phone System packages are designed to keep your team connected wherever they work.
Professional Call Handling Features
Give your business a more professional image with advanced phone system features designed to improve customer service and increase efficiency. Depending on your chosen package, you can benefit from features including Auto Attendant, call forwarding, voicemail-to-email, hunt groups, call recording, call queues, conference calling, mobile apps, and detailed call reporting. These intelligent features help ensure calls are answered promptly, routed to the right person, and managed professionally, even during busy periods.
Reliable, High-Quality Voice Calls
Clear communication is essential for every business. Our business phone solutions utilise reliable cloud telephony and VoIP technology to deliver excellent call quality, dependable uptime, and secure voice communications, helping your team communicate confidently with customers, suppliers, and colleagues.
Flexible for Office, Remote and Hybrid Working
Modern businesses need the flexibility to work from anywhere. Our cloud-based phone systems allow employees to make and receive business calls using desk phones, laptops, smartphones, or tablets while presenting the same professional business number to customers. Whether your team is based in one office, spread across multiple sites, or working remotely, everyone stays connected through one integrated communication platform.
Easy Installation and UK-Based Support
Our experienced team manages every stage of your installation, ensuring a smooth transition with minimal disruption to your business. From planning and system configuration to number porting and user training, we'll handle the technical details so you can focus on your day-to-day operations. Once your system is live, our friendly UK-based support team remains available to provide expert assistance whenever you need it.
Scalable as Your Business Grows
Your communications should grow alongside your business. Our PhoneLine + Phone System packages are designed to scale easily, allowing you to add new users, business numbers, office locations, and advanced features without replacing your existing solution. Whether you're recruiting new employees, opening additional premises, or expanding into new markets, your phone system can adapt to meet your changing requirements.
A Smarter Way to Manage Business Communications
With Telecoms World managing your business phone line and phone system, you can enjoy reliable communications, simplified administration, and expert support from a single trusted provider. We take care of the technology, installation, and ongoing management, allowing you to concentrate on what matters most, running and growing your business with confidence.
Find your Perfect Phone System for your Business!
Choosing the right business phone system is about more than making and receiving calls.
FAQs
What is PhoneLine+?
PhoneLine+ takes a traditional 01 or 02 number and places it in the cloud. This removes the connection to the copper PSTN network with calls are made and received using internet data, similar to VoIP (Voice Over Internet Protocol). PhoneLine+ calls are managed using an internet portal with incoming and outgoing calls made through a mobile application, desktop softphone or traditional handset with an ATA.
My local exchange is becoming data only, how do I keep my business number?
Our porting team transfer your telephone number from the PSTN network to the cloud using a quick 3 step process. We require documentation on your existing provider using a recent bill, a porting confirmation document and a letter of authority. This information is used to submit the port and once agreed our engineers handle the process to activate your number in the hosted network and ensure it remains with your business.
Is PhoneLine+ a type of VoIP service?
VoIP stands for Voice Over Internet Protocol where voice is transferred to data and carried over the internet. PhoneLine+ is a cloud-hosted service which works using the same methods as VoIP, however this solution is based around individual numbers and call routing rather than complete PBX functionality and agents as seen in a VoIP platform.
What happens during installation?
PhoneLine+ is designed to be quick and simple to set up. There’s no complex installation process and, in most cases, no engineer visit is required. Once your service is activated, you can start making and receiving calls using your chosen devices.
Can I make international calls?
Yes. PhoneLine+ supports international calling with competitive call rates, making it ideal for businesses with overseas customers, suppliers, or remote teams. Calls can be made from your mobile, desktop, or desk phone using your business number.
The key benefits of Telecoms World as your communications provider
We provide fuss-free and cost-effective voice and data services to support businesses in the UK
UK Based Provider
All our services are managed from our UK headquarters with dedicated account managers and support teams available during business hours.
Increased Security
Enterprise-grade security measures protect your communications with advanced encryption and fraud detection systems.
Monitored Service
24/7 network monitoring ensures maximum uptime and immediate response to any service issues affecting your business.
Rated Excellent++
Our customers rate us excellent on Trustpilot with 4.8 stars based on consistent service quality and customer support.
Dedicated Support
Your own dedicated account manager provides personalized support and strategic guidance for your telecommunications needs.
Telecoms World's Platinum Partners
