PhoneLine+
Low cost alternative or replacement to the traditional phone line with phone system functionality
Make and receive calls from a mobile, desktop or handset
Web-based application to control calls at all times
01 and 02 numbers for all locations across the UK
Perfect phone line alternative to the 2025 PSTN switch-off
No line installation or physical landline needed
ACTIVATE YOUR BUSINESS NUMBER ON PHONELINE+
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Introducing PhoneLine+
PhoneLine+ takes a traditional 01 or 02 number and places it in the cloud. This removes the connection to the copper PSTN network with calls are made and received using internet data, similar to VoIP (Voice Over Internet Protocol). PhoneLine+ calls are managed using an internet portal with incoming and outgoing calls made through a mobile application, desktop softphone or traditional handset with an ATA device.
Packaging and Pricing to suit your business needs...
MONTH
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✅ 2000 Inclusive Minutes
✅ 1 PPM Calls to Landline
✅ 2 PPM Calls to Mobile
✅ Multi-device access
✅ Number Management
✅ New or Ported 01/02 Number
✅ Call Analytics
✅ Out of hours capture
*Silver - 99p for the first 3 months, £9.99/month thereafter.
**Gold - £0.99 for the first 2 months, £19.99/month thereafter.
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FTTP Broadband
£3.99
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*PhoneLine+ PREMIUM - £0.99p for 3 months, £12.99 per month thereafter. 12 months contract.
Make and Receive calls anywhere
Take and manage calls on the device of your choice. No more running around to answer the phone, choose to pick up incoming calls on a mobile device, desktop softphone or a traditional handset.
Manage multiple numbers
Choose the number that you would like to present when dialling out to customers. As your numbers are hosted in the cloud, you can select which number to present when making calls from the cloud.
Handle out of hours calls
You can choose where out of working hours calls are delivered for every day of the week. Professional audio can play for Out-of-Hours calls and callers are asked to leave a voicemail message with you when you are not unable to speak.
Perfect replacement to the phone line
Configure where and when incoming business calls are answered using a range of smart call routing solutions. The quality of your call handling is often a client's first impression of your business. Our VoIP system allows the administrator to set up call plans, re-route calls and add failover numbers at the click of a button. Remove the need for technical expertise with our easy to manage online service.
Network Accredited
The PhoneLine+ solution is an accredited service and our sales, engineers and support team are trained and certified to port number, set up services and manage the PhoneLine+ solution from onboarding through to aftercare.
Solution for the PSTN Switch Off
2025 is fast approaching and the movement from the traditional PSTN phone line to a Cloud-based phone solution is becoming a key requirement for businesses that operate using a single landline number.
PhoneLine+ - Features
PhoneLine+ has been designed with usability in mind, the simple interface is quick and hassle-free.
PhoneLine+ has been designed with usability in mind, the simple interface is quick and hassle-free.
Configure your out of hours profile to manage calls 24/7 call forwarding and voicemail capture options.
Configure your out of hours profile to manage calls 24/7 call forwarding and voicemail capture options.
Voicemail audios are captured within the PhoneLine+ system with tools to playback and download.
Voicemail audios are captured within the PhoneLine+ system with tools to playback and download.
A range of graphs, charts and reports to review and measure calls from a simple, easy-to-use interface.
A range of graphs, charts and reports to review and measure calls from a simple, easy-to-use interface.
PhoneLine+ is a web based application which means that users can manage calls from any device with an internet connection.
PhoneLine+ is a web based application which means that users can manage calls from any device with an internet connection.
Fully integrated into Number Manager so Teams destinations benefit from the range of instant call control features.
Fully integrated into Number Manager so Teams destinations benefit from the range of instant call control features.
Microsoft Teams is an ever-evolving software application. Services are updated continually without the need for hardware or maintenance.
Microsoft Teams is an ever-evolving software application. Services are updated continually without the need for hardware or maintenance.
Control your business contact directory within the PhoneLine+ online application for instant search and quick dialling.
Control your business contact directory within the PhoneLine+ online application for instant search and quick dialling.
Call Control
Set the Out of Hours profile for every day of the week and have an Out of Hours message that is specifically for when the business is closed rather than unable to answer a call. This gives you an edge over your local competition and helps you to manage customer expectations more effectively - no matter the time of day!
Number Presentation
With PhoneLine+ your customers can have more than one phone number per subscriber, so they can choose to use dedicated numbers for different departments of your business. This means they can anticipate the reason for the call and answer accordingly giving the impression of being a bigger business and improving customer experience.
Call Analytics
Reports can be filtered by time, username or number with the additional filtering tools to create and download reports to suit your business requirements. This built-in Call Analytics area is value-added functionality that enhances the phone number and presents key information that remained unseen for businesses operating with a traditional PSTN phone line.
Number Porting
There is no need to start from scratch with your phone line replacement as your existing phone number can be migrated to the cloud for a future-proof and resilient voice solution. There is no disruption for you in the process of the port, and security is enhanced with a password protected system - keeping your business information and client directory in a secure hosted environment.
Telecoms World's Platinum Partners
PhoneLine+ takes a traditional 01 or 02 number and places it in the cloud. This removes the connection to the copper PSTN network with calls are made and received using internet data, similar to VoIP (Voice Over Internet Protocol). PhoneLine+ calls are managed using an internet portal with incoming and outgoing calls made through a mobile application, desktop softphone or traditional handset with an ATA.
Our porting team transfer your telephone number from the PSTN network to the cloud using a quick 3 step process. We require documentation on your existing provider using a recent bill, a porting confirmation document and a letter of authority. This information is used to submit the port and once agreed our engineers handle the process to activate your number in the hosted network and ensure it remains with your business.
VoIP stands for Voice Over Internet Protocol where voice is transferred to data and carried over the internet. PhoneLine+ is a cloud-hosted service which works using the same methods as VoIP, however this solution is based around individual numbers and call routing rather than complete PBX functionality and agents as seen in a VoIP platform.
"PhoneLine+ is a fantastic solution to the 2025 PSTN switch off and truly future-proof single phone line with enhancements that make it easier to communicate with your clients anywhere and at any time."
A Guide to PhoneLine+
Download PDF Guide
A Guide to PhoneLine+
The key benefits of Telecoms World as your communications provider
UK Based
Monitored Service
Dedicated Support
Increased Security
Rated Excellent
Est. 2002
Customer testimonials
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Proud to work with leading UK businesses
