ACTIVATE YOUR BUSINESS NUMBER ON PHONELINE+

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Introducing PhoneLine+

PhoneLine+ takes a traditional 01 or 02 number and places it in the cloud. This removes the connection to the copper PSTN network with calls are made and received using internet data, similar to VoIP (Voice Over Internet Protocol). PhoneLine+ calls are managed using an internet portal with incoming and outgoing calls made through a mobile application, desktop softphone or traditional handset with an ATA device.

Packaging and Pricing to suit your business needs...

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KICKSTART
PhoneLine+
£10.89
PER
MONTH
FREE CONNECTION

N/A Inclusive Minutes

1 PPM Calls to Landline

2 PPM Calls to Mobile

✅ Multi-device access

✅ Number Management

✅ New or Ported 01/02 Number

✅ Call Analytics

✅ Out of hours capture

BUSINESS
PhoneLine+
£12.99
PER
MONTH
FREE CONNECTION

1200 Inclusive Minutes

1 PPM Calls to Landline

2 PPM Calls to Mobile

✅ Multi-device access

✅ Number Management

✅ New or Ported 01/02 Number

✅ Call Analytics

✅ Out of hours capture

PREMIUM
PhoneLine+
£0.99
PER
MONTH
FREE CONNECTION
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2000 Inclusive Minutes

1 PPM Calls to Landline

2 PPM Calls to Mobile

✅ Multi-device access

✅ Number Management

✅ New or Ported 01/02 Number

✅ Call Analytics

✅ Out of hours capture

UNLIMITED
PhoneLine+
£16.89
PER
MONTH
FREE CONNECTION

UNLIMITED Inclusive Minutes

UNLIMITED Calls to Landline

UNLIMITED Calls to Mobile

✅ Multi-device access

✅ Number Management

✅ New or Ported 01/02 Number

✅ Call Analytics

✅ Out of hours capture

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FTTP Broadband

£3.99

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*PhoneLine+ PREMIUM - £0.99p for 3 months, £12.99 per month thereafter. 12 months contract.

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Make and Receive calls anywhere

Take and manage calls on the device of your choice. No more running around to answer the phone, choose to pick up incoming calls on a mobile device, desktop softphone or a traditional handset.

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Manage multiple numbers

Choose the number that you would like to present when dialling out to customers. As your numbers are hosted in the cloud, you can select which number to present when making calls from the cloud.

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Handle out of hours calls

You can choose where out of working hours calls are delivered for every day of the week. Professional audio can play for Out-of-Hours calls and callers are asked to leave a voicemail message with you when you are not unable to speak.

Perfect replacement to the phone line

Handle incoming business calls with care using the smart call routing features available in our online interface. Set up IVR menus, Queues and Hunt Groups in an instant.

Configure where and when incoming business calls are answered using a range of smart call routing solutions. The quality of your call handling is often a client's first impression of your business. Our VoIP system allows the administrator to set up call plans, re-route calls and add failover numbers at the click of a button. Remove the need for technical expertise with our easy to manage online service.

PhoneLinePlus-Accredited

Network Accredited

The PhoneLine+ solution is an accredited service and our sales, engineers and support team are trained and certified to port number, set up services and manage the PhoneLine+ solution from onboarding through to aftercare.

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Solution for the PSTN Switch Off

2025 is fast approaching and the movement from the traditional PSTN phone line to a Cloud-based phone solution is becoming a key requirement for businesses that operate using a single landline number.

PhoneLine+ - Features

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Intuitive Interface
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PhoneLine+ has been designed with usability in mind, the simple interface is quick and hassle-free.

PhoneLine+ has been designed with usability in mind, the simple interface is quick and hassle-free.

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24/7 Call Control
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Configure your out of hours profile to manage calls 24/7 call forwarding and voicemail capture options.

Configure your out of hours profile to manage calls 24/7 call forwarding and voicemail capture options.

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Voicemail Capture
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Voicemail audios are captured within the PhoneLine+ system with tools to playback and download.

Voicemail audios are captured within the PhoneLine+ system with tools to playback and download.

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Call Analytics
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A range of graphs, charts and reports to review and measure calls from a simple, easy-to-use interface.

A range of graphs, charts and reports to review and measure calls from a simple, easy-to-use interface.

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Manage on any device
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PhoneLine+ is a web based application which means that users can manage calls from any device with an internet connection.

PhoneLine+ is a web based application which means that users can manage calls from any device with an internet connection.

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Call Forwarding
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Fully integrated into Number Manager so Teams destinations benefit from the range of instant call control features.

Fully integrated into Number Manager so Teams destinations benefit from the range of instant call control features.

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Audio Management
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Microsoft Teams is an ever-evolving software application. Services are updated continually without the need for hardware or maintenance.

Microsoft Teams is an ever-evolving software application. Services are updated continually without the need for hardware or maintenance.

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Contact Directory
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Control your business contact directory within the PhoneLine+ online application for instant search and quick dialling.

Control your business contact directory within the PhoneLine+ online application for instant search and quick dialling.

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Call Control

Manage where and when calls are answered during and outside working hours. Select day and time preferences to play audio announcements, call forward or capture calls with the Out of Hours voicemail facility

Set the Out of Hours profile for every day of the week and have an Out of Hours message that is specifically for when the business is closed rather than unable to answer a call. This gives you an edge over your local competition and helps you to manage customer expectations more effectively - no matter the time of day!

Number Presentation

More than one number can be allocated to your PhoneLine+ account, meaning that when your dial out a number is selected in advance of the out dial. Choose any local 01 or 02 number assigned to your profile

With PhoneLine+ your customers can have more than one phone number per subscriber, so they can choose to use dedicated numbers for different departments of your business. This means they can anticipate the reason for the call and answer accordingly giving the impression of being a bigger business and improving customer experience.

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Call Analytics

Customers can use the built-in reporting to see their call patterns and usage trends, check that calls are being answered in their absence, and monitor progress against business goals

Reports can be filtered by time, username or number with the additional filtering tools to create and download reports to suit your business requirements. This built-in Call Analytics area is value-added functionality that enhances the phone number and presents key information that remained unseen for businesses operating with a traditional PSTN phone line.

Number Porting

We are perfect placed to position your business numbers in the cloud and manage the incoming and outgoing calls using Teams. Our porting process is fuss free and entirely managed by our award-winning UK based support team

There is no need to start from scratch with your phone line replacement as your existing phone number can be migrated to the cloud for a future-proof and resilient voice solution. There is no disruption for you in the process of the port, and security is enhanced with a password protected system - keeping your business information and client directory in a secure hosted environment.

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What is PhoneLine+?

PhoneLine+ takes a traditional 01 or 02 number and places it in the cloud. This removes the connection to the copper PSTN network with calls are made and received using internet data, similar to VoIP (Voice Over Internet Protocol). PhoneLine+ calls are managed using an internet portal with incoming and outgoing calls made through a mobile application, desktop softphone or traditional handset with an ATA.

My local exchange is becoming data only, how do I keep my business number?

Our porting team transfer your telephone number from the PSTN network to the cloud using a quick 3 step process. We require documentation on your existing provider using a recent bill, a porting confirmation document and a letter of authority. This information is used to submit the port and once agreed our engineers handle the process to activate your number in the hosted network and ensure it remains with your business.

Is PhoneLine+ a type of VoIP service?

VoIP stands for Voice Over Internet Protocol where voice is transferred to data and carried over the internet. PhoneLine+ is a cloud-hosted service which works using the same methods as VoIP, however this solution is based around individual numbers and call routing rather than complete PBX functionality and agents as seen in a VoIP platform.

Sam Hickmer image

"PhoneLine+ is a fantastic solution to the 2025 PSTN switch off and truly future-proof single phone line with enhancements that make it easier to communicate with your clients anywhere and at any time."

Sam Hickmer . Business Development Manager
phoneline plus pdf
 THE PERFECT PHONE LINE REPLACEMENT

A Guide to PhoneLine+

PhoneLine+ takes a traditional 01 or 02 number and places it in the cloud, removing the connection to the copper PSTN network with calls are made and received using internet data, similar to VoIP (Voice Over Internet Protocol). For more information on why PhoneLine+ is the perfect replacement to the traditional phone line, follow the steps to download our guide.
phoneline plus pdf

Download PDF Guide

A Guide to PhoneLine+

Telecoms World .
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The key benefits of Telecoms World as your communications provider

We provide fuss-free and cost-effective voice and data services to support businesses in the UK

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UK Based
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Monitored Service
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Dedicated Support
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Rated Excellent
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Est. 2002

Customer testimonials

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I have used Telecoms World for a number of years as they provide the main number for my business and broadband at the office. I have always found the staff to be helpful and prompt should I have any questions or concerns regarding the routing of our number or a drop in internet speeds. All round an excellent UK telecoms company and I am so happy to have found them. My previous provider was a nightmare to get support when needed.

James May

Heywood Waterproofing

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Excellent service from Telecoms World. A big thank you to Sam for setting up our business number. The call management run-through was extremely helpful, especially the voicemail capture using a custom audio message! The analytics feature will come in handy as we promote services in several borough publications. Nothing but positive feedback from me and I will be sure to refer Telecoms World should I be asked for a telecoms provider.

Harriet Wilmore

OMIST Skin & Beauty

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I couldn't be happier with the customer service from Telecoms world! They picked up my call promptly, which is a rarity these days. The process to join was incredibly smooth, and they even took the time to check in on me to see how I was finding the service. It's the little things that make a big difference, and I'm really pleased with the attention and care they've shown. Five stars well-deserved

Ester Thompson

Greenway Solicitors

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The team at Telecoms world have always been super helpful, whenever I've needed them they're a quick call away. Hardware was tested and configured before dispatched which meant setup was really easy. When I did need some support with a product, call support was friendly, intelligent and knowledgable. Can't praise Aaron and Laura enough for their help over the last few years at Telecoms World - Cheers!

Declan Smith

Amis Shutters & Blinds

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