Find your Perfect Phone System for your Business!

Choosing the right business phone system is about more than making and receiving calls.

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Horizon Overview

Horizon Phone Systems

Smarter Business Communications

The Horizon phone system is a powerful, cloud-based telephony solution designed to transform how your business communicates. Whether you’re in the office, working remotely, or on the move, Horizon ensures your team stays connected, productive and professional at all times.

  • Cloud-Based Flexibility – No on-site hardware required, allowing easy setup and scalability
  • Flexible Working – Make and receive calls from desk phones, mobiles, or laptops
  • Advanced Call Handling – Auto-attendants, call forwarding, hunt groups and voicemail-to-email
  • Business Continuity – Built-in resilience ensures your calls stay live, even during outages
  • Easy Management Portal – Control users, features and settings in real-time
  • Integration Options – Connect with CRM systems and business apps to streamline workflows

Reduce costs with lower upfront investment and predictable monthly pricing, while benefiting from a scalable solution that allows you to easily add or remove users as your business grows. Improve the customer experience by ensuring calls are never missed and every interaction presents a professional image, while supporting hybrid teams with a flexible platform designed for modern ways of working. With future-proof technology that stays up to date with the latest features and security enhancements, your business can remain agile, secure, and ready for growth.

Don’t let outdated phone systems hold your business back. Move to a smarter, more flexible solution with Horizon.

Desktop, tablet, and smartphone showing Horizon call management software interface next to a desk phone.
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Wildix Overview

Wildix Phone Systems

Cloud Communications Built for Modern Business

The Wildix phone system is a cutting-edge, cloud-hosted VoIP solution designed to give businesses complete flexibility, reliability and control over their communications. Built for performance and scalability, Wildix enables your team to stay connected from anywhere while delivering a seamless customer experience.

  • Fully Cloud-Based Platform – No on-site PBX hardware required
  • Work From Anywhere – Use desk phones, softphones or mobile apps
  • Advanced Call Management – IVR menus, call queues, hunt groups and intelligent routing
  • HD Voice Quality – Crystal-clear calls across all devices
  • Resilient & Secure – Enterprise-grade infrastructure with built-in redundancy
  • Real-Time Control – Easy-to-use portal for managing users and features
  • CRM Integration Ready – Enhance productivity with business system integrations

Lower operational costs by reducing the need for expensive hardware and ongoing maintenance, while giving your business the ultimate flexibility to support hybrid and remote working environments. Create a more professional image by ensuring every call is handled efficiently and professionally, and benefit from a scalable solution that allows you to quickly add users, sites, or features as your business grows. At the same time, improve productivity by keeping teams connected, responsive, and able to collaborate effectively from anywhere.

Upgrade to a smarter, more flexible phone system with Wildix and transform the way your business communicates.

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Xelion Overview

Xelion Phone Systems

Intelligent Business Communication in the Cloud

The Xelion phone system is a next-generation, cloud-based communication platform that goes beyond traditional telephony. Designed to integrate seamlessly with your business applications, Xelion combines voice, messaging and collaboration tools into one powerful, easy-to-use solution.

Perfect for modern businesses, Xelion delivers greater visibility, control and flexibility across your entire communications setup.

  • All-in-One Communication Platform – Calls, chat, presence and video in one system
  • Cloud-Based & Scalable – No on-site hardware, easy to scale as you grow
  • Advanced Call Handling – Auto-attendants, call routing, queues and voicemail-to-email
  • Real-Time Presence – See colleague availability instantly to improve response times
  • CRM & Microsoft 365 Integration – Click-to-dial, call logging and workflow automation
  • Mobile & Desktop Apps – Stay connected wherever you are
  • Call Recording & Analytics – Monitor performance and improve customer service

Boost productivity by streamlining communications across teams and departments, while enhancing the customer experience through professional call handling and intelligent routing. Support flexible and hybrid working by enabling teams to stay connected wherever they are, and improve visibility with valuable insights into call activity and team performance. By replacing multiple systems with a single integrated platform, your business can also reduce complexity and create a more efficient way of working.

Upgrade to a smarter, fully integrated communication platform with Xelion and take control of your business conversations.

Xelion Main image
A collection of six black office desk phones from the brand iPECS, featuring one large touchscreen model with multiple buttons and five smaller models with various keypad and display configurations.
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iPECS Overview

iPECS Phone Systems

Reliable, Scalable Communications for Modern Business

The iPECS phone system is a flexible, feature-rich business telephony solution developed by Ericsson-LG, designed to support organisations of all sizes. Whether deployed on-premise, in the cloud, or as a hybrid solution, iPECS delivers enterprise-grade performance with the flexibility modern businesses demand.

Built for reliability and scalability, iPECS is ideal for companies looking to future-proof their communications while maintaining full control over their setup.

  • Flexible Deployment Options – Choose on-site, cloud-hosted or hybrid solutions
  • Advanced Call Handling – Auto-attendants, call queues, hunt groups and voicemail-to-email
  • High-Quality Voice Calls – Crystal-clear audio across all devices
  • Unified Communications – Voice, messaging and collaboration tools in one platform
  • Mobility & Remote Working – Mobile and desktop apps for working anywhere
  • Call Recording & Reporting – Monitor calls and gain valuable business insights
  • CRM Integration – Improve efficiency with system integrations and screen-pop features

Tailored to your needs, this flexible solution supports both traditional and cloud-first businesses while providing the scalability to easily expand users, sites, and features as your organisation evolves. Improve the customer experience by ensuring calls are answered quickly and professionally, while enhancing productivity by keeping teams connected and responsive across multiple devices. With proven performance, strong security, and dependable reliability, it provides a long-term communications solution your business can trust.

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X-Bees Overview

X-Bees Phone System

Smart Communication for Agile Businesses

The X‑Bees phone system is a modern, cloud-based communications platform designed to simplify how your business connects, collaborates and grows. Combining voice, messaging and customer engagement tools into one intuitive solution, X‑Bees helps teams stay productive while delivering a seamless customer experience.

Ideal for fast-moving businesses, X‑Bees focuses on flexibility, ease of use and scalability.

  • Cloud-Native Platform – No hardware required, quick and simple deployment
  • Omnichannel Communication – Voice, chat and messaging in one interface
  • Smart Call Handling – Auto-attendants, call routing, queues and voicemail-to-email
  • Web-Based Interface – Manage calls and settings directly from your browser
  • Mobile & Desktop Access – Stay connected wherever your team is working
  • CRM Integration – Link customer data for improved efficiency and visibility
  • Real-Time Collaboration – See availability and communicate instantly with colleagues

Boost team productivity by bringing everything into one easy-to-manage platform that reduces the need to switch between multiple tools, while also enhancing the customer experience through faster responses and improved call handling. Support hybrid working with a flexible solution designed for both remote and office-based teams, and reduce costs by removing the need for expensive infrastructure and ongoing maintenance. As your business grows, you can scale with confidence by easily adding users, features, and functionality to meet your changing needs.

Take control of your communications with a smarter, more flexible solution built for modern businesses.

Four devices including a desktop monitor showing a video call interface with a profile picture and contact details, a tablet displaying a contacts list, a smartphone with a login screen for x-bees by Wildix, and a laptop with a welcome login screen for x-bees.

How the latest Phone Systems compare...

View our comparison table below, a quick guide to how systems vary in functionality and features

Horizon
Wildix
Xelion
IPECS
X-Bees
Intelligent Call Routing
Call Recording
Call Queuing
Call Analytics
Wallboards
Multi Devices
Mobile + Softphone App
Anonymous Call Reject
Hybrid Working
International Calling
Number Presentation
Multi-Number Management
Inclusive Minutes
Call Group Management
Internal Chat Groups
CRM Integration
Video Conferencing
Teams Integration
User Location
Livechat Integration
SMS
PCI Compliant
Free Hd Handsets
WhatsApp Integration
Ingognito Listening
Meeting Scheduling
AI Insights & Coaching
Call & Meeting Transciption
AI Sentiment Analysis
AI Powered Voice & Chatbots
AI Chat Assistant
Fixed Mobile Convergence (FMC)
A modern office phone with a screen displaying call details is surrounded by seven orange icons representing features: UK map, phone receiver, 24/7 service, call forwarding, cost savings with a piggy bank and currency symbol, settings gears, and message chat bubbles

How to Choose the Right Phone System

When comparing business phone systems, consider:

Team Structure

Do your employees work remotely, across multiple sites or from one office?

CRM Integration

Do you need customer records and communication tools fully connected?

Customer Communication Channels

Will your business benefit from voice, video, messaging and chat in one platform?

Business Growth

Can the system scale with your organisation?

Simplicity vs Advanced Features

Do you want ease of use or deeper functionality?

Deployment Requirements

Do you need cloud-only or hybrid/on-premise options?

Need Help Choosing the Right Phone System?

Every business has different communication requirements.

Our telecoms specialists can help you compare:

  • Features
  • Pricing
  • Scalability
  • CRM integrations
  • Hybrid working capabilities
  • Deployment options

to find the best business phone system for your organisation.

FAQs

What is the best business phone system for SMEs?

Xelion and Horizon are excellent options for SMEs due to their simplicity and reliability, while x-bees is ideal for businesses wanting advanced CRM workflows.

Which phone system is best for hybrid working?

x-bees, Horizon and Wildix all provide strong hybrid working capabilities with desktop and mobile apps.

Can I keep my existing business number?

Yes. Most business phone systems support number porting from your existing provider.

Which platform offers the best CRM integration?

x-bees offers the deepest CRM-driven workflows, while Wildix also provides strong CRM connectivity.

Which phone system is best for enterprise businesses?

iPECS is best suited for enterprise organisations requiring advanced call handling and deployment flexibility.

The key benefits of Telecoms World as your communications provider

We provide fuss-free and cost-effective voice and data services to support businesses in the UK

UK Based Provider

All our services are managed from our UK headquarters with dedicated account managers and support teams available during business hours.

LockKey

Increased Security

Enterprise-grade security measures protect your communications with advanced encryption and fraud detection systems.

Monitored Service

24/7 network monitoring ensures maximum uptime and immediate response to any service issues affecting your business.

Rated Excellent++

Our customers rate us excellent on Trustpilot with 4.8 stars based on consistent service quality and customer support.

Dedicated Support

Your own dedicated account manager provides personalized support and strategic guidance for your telecommunications needs.

Proud to work with UK leading Businesses