Next-generation replacement to traditional phone systems
Wildix Phone Systems from £11.99/month
Elevate your business communication with Wildix. Enjoy seamless integration, advanced features like Unified Communications and WebRTC, and secure, flexible solutions. Discover more now!
- A complete telephony solution for all size of business
- Secure by design utilising browser based technology
- Voice, video, chat, and messaging from one interface
- Increase staff efficiency, improve service and boost sales
- Discuss your requirements with us on 0800 043 4382
Wildix Phone Systems
The AI-Powered Communication Platform Built to Help Your Business Grow
Wildix is an innovative cloud VoIP phone system that brings together voice, video, chat, screen sharing, and collaboration tools into one easy-to-use platform. Designed with flexibility in mind, Wildix enables employees to communicate seamlessly whether they're in the office, working remotely, or on the move.
Unlike traditional phone systems, Wildix operates in the cloud, eliminating the need for expensive on-site hardware while providing advanced features that grow with your business.
- All-in-One: Voice calls, video meetings, team chat, and file sharing unified
- Zero Hardware: Cloud-based with no on-premise equipment required
- Cost-Effective: Subscription pricing eliminates upfront and maintenance costs
- Secure: End-to-end encryption protects all communications
- Collaboration: Team messaging, screen sharing, and project workspaces built-in
The Wildix Phone System is a powerful cloud-based business communication platform designed to help organisations improve collaboration, increase productivity, and deliver exceptional customer experiences. Combining enterprise-grade telephony with video conferencing, instant messaging, presence, and web collaboration, Wildix provides a complete Unified Communications solution that keeps your teams connected wherever they work
At Telecoms World, we supply, install, and support Wildix business phone systems for businesses across the UK, helping organisations of all sizes benefit from reliable, scalable, and secure communications.
Call Systems Features Included
Call
Call
Call
Inclusive
CRM
Video
Wall
Future-Proof Your Business Communications
Today's businesses need far more than a traditional telephone system. As organisations embrace hybrid working, digital transformation, and increasing customer expectations, having a communication platform that can adapt to changing business needs has become essential. The Wildix Phone System provides a future-ready solution that combines cloud telephony, collaboration tools, and intelligent communications into one powerful platform.
With Wildix, your employees can communicate effortlessly from the office, at home, or on the move using desktop computers, laptops, smartphones, or tablets. Whether they're making business calls, joining video meetings, responding to instant messages, or collaborating with colleagues, users enjoy the same seamless experience from any location.
Because Wildix is a fully cloud-based VoIP phone system, your business benefits from automatic software updates, access to the latest features, and enhanced security without the need for costly hardware upgrades. As your organisation grows, adding new users, offices, or functionality is quick and straightforward, ensuring your communications infrastructure evolves alongside your business.
Choosing Wildix means investing in a scalable, flexible, and innovative communications platform that supports long-term business success. Whether you're a growing SME or a large multi-site organisation, Wildix gives you the tools to stay connected, improve productivity, reduce operational costs, and adapt to whatever the future of work brings.
Connect Your Teams, Customers and Communications in One Platform
Wildix Collaboration 7
AI-Powered Unified Communications for Modern Businesses
Wildix Collaboration 7 is a powerful cloud-based unified communications platform that brings together voice, video meetings, team messaging, presence, file sharing and AI-powered tools within a single application. Designed for businesses of all sizes, Collaboration 7 helps employees work more efficiently, improve customer engagement and stay connected from anywhere.
Whether your team works in the office, remotely or across multiple locations, Collaboration 7 provides a seamless communication experience through any web browser, desktop application or mobile device.
Ideal For
- Financial and Legal Services
- Recruitment Agencies
- Healthcare Providers
- Multi-Site Businesses
- Contact Centres
- Hospitality Groups
- Manufacturing Companies
- Property and Estate Agencies
Collaboration 7 delivers far more than a business phone system. It provides a complete communications ecosystem that unifies employees, customers and business processes within a single cloud-based platform. With integrated AI capabilities, enterprise-grade telephony, video conferencing and business application connectivity, organisations can improve efficiency while delivering exceptional customer experiences.
AI Chatbot & Voicebot Technology
Wildix also includes intelligent AI chatbot and voicebot capabilities designed to improve customer engagement 24/7.
The AI chatbot can communicate with website visitors instantly, answer common questions, capture lead information, schedule appointments, and escalate conversations to a live team member whenever needed. At the same time, Wildix AI voice agents can answer inbound calls, provide automated assistance, route callers intelligently, and handle customer enquiries even outside business hours.
WebRTC conferencing delivers award-winning UC&C tools first cross-browser video call (2010) and first cross-browser data transfers. Proven technology now powering businesses across the UK, Europe, and worldwide.Unlike basic scripted chatbots, Wildix AI uses contextual and conversational intelligence to provide more natural interactions across voice, chat, SMS, WhatsApp, and web channels. This helps businesses reduce missed opportunities, improve response times, and provide round-the-clock customer support without increasing staffing costs.
For sales teams, the AI assistant can also identify high-intent leads, trigger follow-up workflows, and notify staff when a prospect is ready to engage, helping businesses respond faster while leads are still warm.
AI-Powered Communication That Works for Your Team
Wildix includes advanced AI tools Wilma that automate repetitive tasks, improve response times, and help your business deliver a smarter customer experience.
Using AI-powered automation, Wildix can:
- Qualify inbound leads automatically
- Book meetings and appointments
- Follow up on missed calls
- Route enquiries to the right department
- Generate call summaries and transcriptions
- Analyse conversations and customer sentiment
- Sync interactions directly into your CRM
This allows your team to spend less time on admin and more time focusing on sales, customer relationships, and revenue generation.
Connect Teams, Improve Service and Increase Productivity
X-Hoppers by Wildix
AI-Powered Communications for Retail, Hospitality and Customer-Facing Teams
X-Hoppers by Wildix is a next-generation communication platform designed for businesses where fast, effective team collaboration directly impacts customer experience. Combining wireless headsets, cloud communications, AI-powered assistance, customer call points and real-time notifications, X-Hoppers helps frontline staff stay connected, informed and responsive.
Originally developed for retail environments, X-Hoppers is equally effective in hotels, restaurants, leisure centres, visitor attractions, warehouses, distribution centres and other customer-facing organisations where communication is critical to operational success.
Ideal For:
- Retail Stores
- Hotels and Hospitality Businesses
- Restaurants and Bars
- Warehouses and Distribution Centres
- Supermarkets
- Healthcare Reception Teams
- Facilities Management Organisations
Built on Wildix's secure cloud communications infrastructure, X-Hoppers connects employees, business systems and customers through a single integrated platform.
Seamless CRM & Business Integrations
Wildix integrates with leading business platforms including Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics, and many other applications.
Every customer interaction including calls, messages, voicemails, meeting notes, recordings, and follow-ups can be logged automatically within your CRM in real time. Your team gains instant access to complete customer histories, helping sales, support, and account management teams deliver faster, more personalised conversations without switching between multiple systems.
By connecting your communication platform directly to your CRM and business applications, Wildix helps create a smoother customer journey from first enquiry through to ongoing support, giving your business better visibility, improved collaboration, and stronger customer relationships.
Why UK Businesses Choose Wildix Phone Systems
Wildix is more than a business phone system. It combines cloud VoIP, video meetings, messaging, collaboration and AI-powered automation in a single platform, helping businesses improve customer service, increase productivity and reduce costs.
Businesses choose Wildix to:
- Increase inbound enquiries and conversions
- Reduce missed calls and lost opportunities
- Improve customer satisfaction
- Support remote, hybrid and mobile working
- Streamline communication across teams
- Reduce telephony and IT costs
- Integrate with CRM and business applications
- Access voice, video and messaging from anywhere
- Scale users up or down as your business grows
From healthcare and hospitality to estate agents, professional services and multi-site organisations, Wildix helps businesses deliver better customer experiences and work more efficiently.
Upgrade the Way Your Business Communicates
Book your free Wildix demonstration today and discover how your business can increase productivity, improve customer engagement and reduce communication costs. Speak to our experts for tailored advice and a no-obligation quote.
Take advantage of the features of our Wildix Phone System
Wildix is an innovative cloud VoIP phone system that brings together voice, video, chat, screen sharing, and collaboration tools into one easy-to-use platform. Designed with flexibility in mind, Wildix enables employees to communicate seamlessly whether they're in the office, working remotely, or on the move.
Unlike traditional phone systems, Wildix operates in the cloud, eliminating the need for expensive on-site hardware while providing advanced features that grow with your business.
Improve Team Collaboration
Wildix enables employees to communicate instantly through voice, video, chat, and collaboration tools, reducing delays and improving decision-making.
Increase Business Flexibility
Whether your workforce is office-based, hybrid, or fully remote, Wildix ensures everyone has access to the same powerful communication tools from any device.
Reduce Communication Costs
As a cloud-based VoIP solution, Wildix can significantly reduce telephone costs while removing the need for expensive PBX hardware and ongoing maintenance.
Easily Scale Your Phone System
Adding new users, locations, or features is simple. Wildix grows alongside your business without major infrastructure changes.
Enhance Customer Experience
Advanced call handling, intelligent routing, and faster response times help ensure customers reach the right person quickly, improving satisfaction and professionalism.
Find your Perfect Phone System for your Business!
Choosing the right business phone system is about more than making and receiving calls.
FAQs
What is the Wildix Phone System?
Wildix is a next-generation Hosted PBX system offering browser-based, future-proof communication. Real-time updates are automatic, and the system requires no hardware, delivering scalability and flexibility in a single interface.
How does WebRTC work?
WebRTC (Web Real-Time Communication) enables direct browser-to-browser communication for chat, calls, video, and file sharing without plugins or downloads. It ensures instant, high-quality interactions between agents and customers.
What are the Benefits of Wildix?
Enhanced security through browser-to-browser functionality (no VPNs needed), unified UC&C tools, remote work capabilities, and CRM integrations. All accessible wherever an internet connection is available.
Is Wildix easy to use?
Yes. Wildix offers an intuitive, web-based interface with minimal training required. Users can access all features from any browser-enabled device without downloads or complex setup.
The key benefits of Telecoms World as your communications provider
We provide fuss-free and cost-effective voice and data services to support businesses in the UK
UK Based Provider
All our services are managed from our UK headquarters with dedicated account managers and support teams available during business hours.
Increased Security
Enterprise-grade security measures protect your communications with advanced encryption and fraud detection systems.
Monitored Service
24/7 network monitoring ensures maximum uptime and immediate response to any service issues affecting your business.
Rated Excellent++
Our customers rate us excellent on Trustpilot with 4.8 stars based on consistent service quality and customer support.
Dedicated Support
Your own dedicated account manager provides personalized support and strategic guidance for your telecommunications needs.
Telecoms World's Platinum Partners
