Remote Working Solutions
Systems used to unify the way homeworkers operate
- Cost-effective and easy-to-use solutions for all sizes of business
- A wide range of award-winning solutions in communications and data
- Systems designed to support the modern digital worker
- Enhanced flexibility and scalability using cloud-based solutions
- UK based installation, management, and technical support
Professional Mobile Communications for Remote Workers
Enable remote staff to make and receive business calls professionally from their personal mobile devices using the Business Calls App.
Our Business Calls App transforms personal mobiles into professional business phones without requiring additional SIM cards or devices. Present your business number on outbound calls, keeping personal numbers private. Receive inbound calls routed from your business numbers with Call Whisper technology announcing "This is a Business Call" before connecting, ensuring professional handling every time.
- Present your business number on all outbound calls from mobile
- Receive business calls with Call Whisper identification
- No additional SIM cards or devices required
- Available on iOS and Android from £4.99/month
- Perfect for sales teams, field engineers, and mobile executives
Why Choose Our Remote Working Solutions?
See why more customers choose Telecoms World
Enable staff to work from anywhere with cloud-based solutions that unify communications across locations. Business Calls App allows mobile working with professional business numbers, Teams integration enables video conferencing and collaboration, and virtual numbers provide local presence without physical offices. Perfect for hybrid teams, home workers, and distributed organizations needing consistent professional communications regardless of location.
Reduce overhead costs by eliminating expensive office infrastructure and hardware investments. Cloud-based systems require no on-premise equipment, reducing capital expenditure and ongoing maintenance costs. Scale staff up or down without telecommunications constraints, paying only for active users. Remote working reduces office space requirements, utility costs, and commuting expenses while maintaining professional communications standards.
Intuitive interfaces require minimal training and no technical expertise from end users. Business Calls App works like personal mobile apps, Teams feels familiar to Microsoft Office users, and web-based call management is accessible from any browser. Staff can be productive immediately without complex setups or IT support. Simple administration portals allow managers to add users, change settings, and monitor activity from any device.
Trusted by 18,500 UK businesses including NHS, LEGO, and Hilton. Our remote working solutions have received multiple industry awards for innovation, reliability, and customer satisfaction. Over 20 years serving UK businesses means proven expertise in helping organizations transition to flexible working models. 5-star Trustpilot rating demonstrates consistent delivery of quality service and support.
Comprehensive suite covers all remote working communication needs: VoIP phone systems, business broadband, Microsoft 365, call management, video conferencing, mobile solutions, and connectivity. Single supplier simplifies procurement, billing, and support while ensuring all solutions integrate seamlessly. Whether you need one solution or complete communications infrastructure, we provide everything businesses require for successful remote operations.
Cloud-Based Call Management and Routing
Control where and when business calls are answered from any internet-enabled device, ensuring your team never misses important customer calls.
Our web-based Call Routing platform allows you to divert incoming calls to any UK landline or mobile number instantly. Perfect for teams working from home, multiple offices, or on the move. Set different routing rules for business hours and out-of-hours, configure voicemail-to-email for missed calls, and manage multiple business numbers from a single dashboard accessible 24/7 from anywhere.
- Route calls to home, office, or mobile numbers instantly
- Time-based routing for business hours and after-hours handling
- Voicemail-to-email captures missed opportunities automatically
- Web-based control accessible from any device, anywhere
- Free for 3 months with most business numbers, then £9.99/month
Enterprise-Grade Cloud Phone Systems for Distributed Teams
Unify office workers, home workers, and mobile teams on one powerful cloud phone system with advanced collaboration features.
Our hosted VoIP phone systems provide enterprise-grade functionality without enterprise pricing or complexity. Link multiple office locations with home-based staff on a single unified system. Desktop softphones, mobile apps, and physical handsets all work together seamlessly. Features include call recording for quality assurance, call queuing for high-volume periods, video conferencing with screen sharing, voicemail-to-email, and comprehensive call analytics showing exactly how your remote team handles customer communications.
- Hosted VoIP from £8.95 per user/month with no upfront costs
- Desktop, mobile, and physical phone options for every worker
- Built-in video conferencing and screen sharing
- Call recording, analytics, and performance monitoring included
- Add or remove users instantly as your team changes
Microsoft 365 and Teams Integration for Complete Collaboration
Transform Microsoft Teams into a complete unified communications platform with voice calling, enabling your remote workforce to collaborate seamlessly.
Our Microsoft Teams Phone System integration adds full telephony functionality to your existing Teams environment. Make and receive external business calls directly through Teams, eliminating the need for separate phone applications. Combined with Microsoft 365's productivity suite including Outlook, OneDrive (1TB storage), SharePoint, and collaboration tools, your remote workers have everything needed for productive distributed operations. We also provide business-grade connectivity solutions including business broadband for home offices and 4G/5G backup devices for instant connectivity at any location.
- Microsoft Teams calling from £6.99 per user/month
- Microsoft 365 from £5.15/month with Teams, Outlook, OneDrive
- Business broadband for home offices from £19.99/month
- 4G/5G instant connectivity from £29.99/month
- Complete UK-based support and migration assistance included
FAQs
Our remote working solutions include Business Calls App for mobile business communications, Microsoft Teams integration for video conferencing and collaboration, virtual phone numbers for location-independent presence, call routing to home and mobile numbers, web-based call management, voicemail-to-email, business broadband for home offices, and Microsoft 365 for productivity and file sharing.
Each solution works independently or combines with others to create a complete remote working infrastructure. All solutions are cloud-based, requiring no on-premise hardware, and can be activated within days.
Remote working solutions reduce overhead costs by eliminating expensive office infrastructure, increase employee satisfaction through flexible working arrangements, expand talent pools by removing geographic hiring constraints, improve business continuity by eliminating single-point-of-failure office dependencies, and maintain professional communications standards regardless of staff location.
Studies show remote workers are 13% more productive than office-based staff, while businesses save an average of £10,000 per employee annually on office costs. Our solutions enable these benefits while ensuring customers experience the same professional service whether staff are in offices or working remotely.
Extremely simple - most solutions activate within 24-48 hours with minimal setup required. Business Calls App downloads like any mobile app, Microsoft 365 migrates existing mailboxes automatically, and call routing configures through our intuitive web portal. No technical expertise needed from end users.
Our team handles complex backend configuration including number porting, system integration, and user provisioning. Staff receive login credentials and quick-start guides to be productive immediately. Ongoing management is equally simple through web-based dashboards accessible from any device.
Award winning call solutions
Tailor-picked solutions designed for small to medium-sized businesses
Web-based Call Management
Calls to your business number can be diverted to your target (landline or mobile) during your operational business hours. Once you have configured your 'in-hours', choose where you would like to divert calls 'outside of working hours'. If calls are not configured to be diverted outside working hours, then voicemail-to-email is activated, meaning that calls are always captured.
Open the Call Manager to access the time schedule and set business open hours. Calls received in-hours can be configured to route to any UK landline number (01/02) or UK mobile (07). Your call-forwarding changes are saved and active at the click of a button.
Calls received outside business hours can also be routed to phone or voicemail. Ensure that you can identify business calls when answering from a mobile or home phone outside of business hours.
Web-based Call Managment is Included with Silver, Gold and Platinum Tariffs
VOCO Business Calls Mobile Application
The easy way to call customers back showing your business number, keeping your personal number private and creating a professional image to your callers.
The latest mobile application from Telecoms World places the power of business calls into your mobile phone, with Dial-Out Number Presentation and Call Analytics to view incoming and outgoing calls, along with the day-to-day control of where and when calls are answered within the call management features.
With the mobile application, you can seamlessly adapt to your business needs. The flexible number routing feature allows you to set working hours, divert numbers to landline or mobile, and receive out-of-hours voicemail as email, all at your fingertips.
Maintain a professional image with the ability to choose the business number you want to present. Access your contact directory, dial pad, or call history to add a number and Dial-Out, presenting your business number.
The VOCO Business Calls Mobile App is Included with Silver, Gold and Platinum Tariffs
Virtual Receptionist
More calls are being answered on mobile phones than ever before, a trend that's only growing with the rise of remote and home working. The mobile phone, with its portability and flexibility, is the perfect tool for handling calls on the move. When paired with the Virtual Receptionist, it provides users with a sense of security and peace of mind, knowing that every call is professionally introduced. The whisper message feature further enhances this, helping users distinguish between personal and business calls.
With the Virtual Receptionist, the caller will never hear your personal mobile voicemail message. It is less professional to hear "You are through to the Giff Gaff mobile voicemail" than "Thank you for calling Prime Roofing; please leave a message after the tone, and a team member will call you back within 24 hours." This helps with your brand image, giving the impression of a large, reputable, well-established business, boosting your confidence and credibility.
The Virtual Receptionist from only £19.99 per month
Real-time Call Data and Analytics
Call Analytics is an online platform that gives you complete insight into your business calls from a single interface. Review the success of your marketing campaigns and staff call handling at a glance. If your business uses multiple numbers across various marketing campaigns, you can monitor which campaigns are receiving the greatest response.
With detailed Call Analytics, you can accurately measure the results of when customers called, their geographical location, how long the call lasted and if they called more than once. Analysing the details of your telecommunication activities allows you to gain valuable market insight, re-focus your marketing efforts, boost sales and increase customer satisfaction.
Call Analytics from only £9.99 per month
The key benefits of Telecoms World as your communications provider
We provide fuss-free and cost-effective voice and data services to support businesses in the UK
UK Based Provider
All our services are managed from our UK headquarters with dedicated account managers and support teams available during business hours.
Increased Security
Enterprise-grade security measures protect your communications with advanced encryption and fraud detection systems.
Monitored Service
24/7 network monitoring ensures maximum uptime and immediate response to any service issues affecting your business.
Rated Excellent++
Our customers rate us excellent on Trustpilot with 4.8 stars based on consistent service quality and customer support.
Dedicated Support
Your own dedicated account manager provides personalized support and strategic guidance for your telecommunications needs.
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