A Great Business Number needs a Great Business App

When it comes to maintaining a professional business presence, there’s nothing better than using your new business number when making outbound calls to customers. But what happens when you’re making the call from your personal mobile? Many businesses often find themselves losing out on new sales simply because the receiver doesn’t recognise the mobile number to be genuine. Here’s how you can portray a professional business image from wherever and whatever you’re calling from.

Why is it important to portray a professional business image?

Quite simply, your business runs on sales conversions. No sales, no business success. Therefore, it’s vital to ensure that every call made has the best possible chance in becoming a sales conversion. When calling from your mobile, your personal number can be seen to others as either unrecognisable and/or illegitimate, ending the conversation before it even begins.

Why is it important to hide your personal number?

Using your personal number also creates the unnecessary problem of displaying your personal number for the world to see. Even if you’re successfully having calls answered by clients, there’s nothing stopping them from calling you back on your personal mobile on the weekends or while you’re off on your holiday.

What is Business Number Presentation?

Applying your professional business number is key to starting a successful conversation, but how can you do this? Introducing the Business Calls App from Telecoms World – the smart business number presentation feature allows you to display an alternative business number when making outbound calls to potential clients. Virtual Numbers starting with 01/02, Freephone 0800 Numbers or 03 Business Numbers can be presented as the calling number when making each call from your personal iOS or Android mobile phone.

Can I choose the number being displayed?

Any 01/02/08 or 03 number can be presented on outbound calls. Regulations are in place to ensure that only numbers that your organisation has purchased can be displayed. Business Number Presentation is not to be confused with Call Spoofing.

What is Call Spoofing?

Call ‘Masking’ or ‘Spoofing’ is used as a way to disguise the real number calling and also allows the user to choose any number they want, as well as change their voice. Therefore, it's more commonly used to place prank calls or occasionally to deceive. The TW Business Calls App is different! It does not allow you to choose the number you want to display; it must be the number you hold with us in your account so that you can efficiently and professionally present your business number from a mobile.

How can I get the TW Business Calls App for my business?

Firstly, you must have a number/s with Telecoms World already to allocate these to your account on the App. If you don't have a number with us yet, choose from our range of Inbound Numbers to find the perfect, memorable number. Alternatively, you can use our Number Porting service to move your number over to us. Call our sales team to find out more and get started on 0800 774 7772.

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