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Intelligent Call Routing

Manage where and when incoming calls to your business numbers are answered. The online platform offers unrivalled features including Call Record, Whisper Announcement, Queuing, and In/Out of hours control all at the click of a button.

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Dial-out using Teams Keypad

Within the Calls tab of Microsoft Teams, a keypad will appear once the Call with Teams feature is enabled. This allows you to type in a telephone number, or create a contacts list for quick dialling. Make instant calls to landlines and mobiles!

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Receive calls on any device

One of the many benefits of Microsoft Teams is the mobility and flexibility of the software. In the same way that Teams can be accessed and managed from any device, the Calls with Teams function is available on any desktop, mobile or tablet.

Packages and Pricing to suit your business needs...

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SYSTEM ONE
Teams Calls
£6.99
PER
MONTH
FREE CONNECTION

N/A Inclusive Minutes

✅ 0.7 ppm Calls to Landline

✅ 1.6 ppm Calls to Mobile

✅ Number Management

✅ New or Ported in 01/02 Number

SYSTEM TWO
Teams Calls
£9.99
PER
MONTH
FREE CONNECTION

1200 Inclusive Minutes

✅ 0.6 ppm Calls to Landline

✅ 1.5 ppm Calls to Mobile

✅ Number Management

✅ New or Ported in 01/02 Number

✅ Number Presentation

✅ Call Analytics

SYSTEM THREE
Teams Calls
£4.99*
PER
MONTH
FREE CONNECTION

2000 Inclusive Minutes

✅ 0.6 ppm Calls to Landline

✅ 1.5 ppm Calls to Mobile

✅ Number Management

✅ New or Ported in 01/02 Number

✅ Number Presentation

✅ Call Recording

✅ Call Analytics

SYSTEM FOUR
Teams Calls
£14.99**
PER
MONTH
FREE CONNECTION

Unlimited Inclusive Minutes

✅ N/A Calls to Landline

✅ N/A Calls to Mobile

✅ Number Management

✅ New or Ported in 01/02 Number

✅ Number Presentation

✅ Call Recording

✅ Call Analytics

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FTTP Broadband

£3.99

Complete your details below and a member of our team will respond.

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SYSTEM ONE
Teams Calls
£12.99
PER
MONTH
FREE CONNECTION

N/A Inclusive Minutes

✅ 0.7 ppm Calls to Landline

✅ 1.6 ppm Calls to Mobile

✅ Number Management

✅ New or Ported in 01/02 Number

SYSTEM TWO
Teams Calls
£16.99
PER
MONTH
FREE CONNECTION

1200 Inclusive Minutes

✅ 0.6 ppm Calls to Landline

✅ 1.5 ppm Calls to Mobile

✅ Number Management

✅ New or Ported in 01/02 Number

✅ Number Presentation

✅ Call Analytics

SYSTEM THREE
Teams Calls
£9.99*
PER
MONTH
FREE CONNECTION
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2000 Inclusive Minutes

✅ 0.6 ppm Calls to Landline

✅ 1.5 ppm Calls to Mobile

✅ Number Management

✅ New or Ported in 01/02 Number

✅ Number Presentation

✅ Call Recording

✅ Call Analytics

SYSTEM FOUR
Teams Calls
£20.99**
PER
MONTH
FREE CONNECTION

Unlimited Inclusive Minutes

✅ N/A Calls to Landline

✅ N/A Calls to Mobile

✅ Number Management

✅ New or Ported in 01/02 Number

✅ Number Presentation

✅ Call Recording

✅ Call Analytics

*Silver - 99p for the first 3 months, £9.99/month thereafter.

**Gold - £0.99 for the first 2 months, £19.99/month thereafter.

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You have selected

FTTP Broadband

£3.99

Complete your details below and a member of our team will respond.

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*System Three - £4.99 for 3 months, £12.99 for 12 months thereafter

** Requires Microsoft Teams extension 'Phone System' call 0800 888 6622 for further details

MS 365 Teams + Phone System

The popularity of Microsoft Teams has increased as more people move towards home working and remote working environments. Empowering your team to work effectively no matter where they are located has never been easier!

Using our Tier-1 network integration, you can now make and receive business calls internally, externally and internationally. The Calls with Teams function is straightforward to use. Within the Calls tab, you will see a keypad, type a telephone number and click call.You can choose to have Calls with Teams installed by your own IT team, or our Microsoft experts are on hand to set up new MS 365 accounts, upgrade existing 365 accounts or install the Phone System app at a very competitive price. Call us on 0800 043 4398 or ENQUIRE NOW >

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Microsoft 365 Applications

The 365 platform is simply outstanding, with a wide range of business applications. Aside from the main tools such as Word, Excel, Powerpoint, Outlook, there are many cloud communication apps to streamline business processes.

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Teams + Phone System Upgrade

Giving Teams a voice means it becomes more than an internal collaboration system. It becomes a solution that enhances communication and engagement with your customers without additional software or hardware.

The benefits of choosing Calls with Teams

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Cost-effective calls from one communication platform
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Microsoft Teams becomes your main communications platform. The cloud-based solution reduces costs by removing PBX systems.

Microsoft Teams becomes your main communications platform. The cloud-based solution reduces costs by removing PBX systems.

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A full range of PBX functionality without the fuss
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The core features delivered by a PBX system come as standard with Calls with Teams and our award-winning Number Manager.

The core features delivered by a PBX system come as standard with Calls with Teams and our award-winning Number Manager.

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No boundaries on internal/external calls
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Make and receive business calls, without limitation, to all UK landlines and most UK Mobiles at unrivalled call rates.

Make and receive business calls, without limitation, to all UK landlines and most UK Mobiles at unrivalled call rates.

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Make and receive calls while you're on the move
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In the same way that Microsoft Teams is not centralised to a single device, the Calls with Teams service is used anywhere/anytime.

In the same way that Microsoft Teams is not centralised to a single device, the Calls with Teams service is used anywhere/anytime.

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PBX features including IVR, and Hunt Groups
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Our Number Manager system offers a wide range of call routing services to ensure that incoming calls are handled with care 24/7, 365.

Our Number Manager system offers a wide range of call routing services to ensure that incoming calls are handled with care 24/7, 365.

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Flexible and Scalable solution for Teams users
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Blend your MS user destinations with other targets such as mobiles, hosted devices or SIP destinations for a fully diverse virtual team.

Blend your MS user destinations with other targets such as mobiles, hosted devices or SIP destinations for a fully diverse virtual team.

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Easy-to-use platform with an intuitive interface
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Fully integrated into Number Manager, so Teams users benefit from a full range of phone system inbound and outbound features.

Fully integrated into Number Manager, so Teams users benefit from a full range of phone system inbound and outbound features.

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Future-proof and always kept up to date
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Microsoft Teams is an ever-evolving software application. Services are updated continually without the need for hardware or maintenance.

Microsoft Teams is an ever-evolving software application. Services are updated continually without the need for hardware or maintenance.

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Teams Call Recording

Choose to record Teams calls with storage in the cloud. Record incoming calls, outgoing calls or both. Record your business calls made and received from any device to improve quality of customer service.

The Teams call recording software is activated once the call connects, ensuring that no calls go unrecorded. Captured call audios are accessible from our easy-to-use Number Manager platform. Each logged call is stored with your Business Number, Target Number, Date/Time, Duration and the MP3 recording available for playback, download or pushed via an API to 3rd party platforms.

Teams Call Routing

Handle incoming business calls with care using the intelligent call routing features in our online Number Manager. Set up IVR menus, Queues and Hunt Groups in an instant.

Our award-winning Number Manager allows you to configure where and when incomingbusiness calls are answered using a range of Call Routing solutions. The quality of your call handling is often a client's first impression of your business. We offer proactive control of calls to test, re-route calls and add failover numbers at the click of a button.

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Number Presentation

Choose the business number that you would like staff or agents to present when dialling out from Microsoft Teams. The Caller ID feature provides quick access to change the presented number.

Staff making outbound calls mask their direct dial 01 or 02 number and show the main business 08 or 03 number. This channels incoming calls to a centralised monitored number and prevent customers from calling individuals rather than a department or group of workers.

Number Porting

Our tier-1 network is perfect to support your business numbers and manage incoming and outgoing calls using Teams. Our 30 day porting process is fuss free and managed in the UK.

Businesses use local area numbers and UK wide numbers to receive business calls from staff, clients and potential customers. These numbers often become part of the business brand or become synonymous with a department or key staff member. Our expert team relocate 100’s of numbers every month. We handle your numbers with care and port them into the core of our tier-1 network for use in cloud applications, including MS Teams.

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Get Your FREE Teams Phone System Quote

All the features you need with one low monthly rental

Complete Online Control

WhatsApp Business Integration

Voice, Messaging, SMS

Fully Custom Wallboards

Microsoft and Teams Integration

Flexibile Management Features

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Telecoms World's Platinum Partners

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How is Teams used to make calls?

Making and receiving calls using Microsoft Teams is very easy with the intuitive Teams interface. If you already have Calls with Teams enabled, a new keypad is shown in the bottom left corner instead of the purple "Make a Call" button. You can then type the telephone number you wish to dial and click "Call".

Can I transfer my phone system to Teams?

You can transfer a single landline number or an entire telephone system into the Calls with Teams application. The common features found in a PBX system are readily available and accessed via an online Number Manager portal. The Calls with Teams function provides access to your Directory, Speed dial list, Call History, Voicemails and Call Recordings.

Is there advanced call control using Teams?

Calls with Teams utilises our Number Manager as the inbound call routing platform. Number Manager is a flexible and scalable call distribution tool that offers Call Queuing, Virtual Receptionist, and Hunt Groups. In addition, the Number Manager offers Area Based Routing, Multi-level IVR and real-time Wallboard Analytics. Control calls to your business at the click of a button from a single easy-to-use platform.

Can my existing number be used in Teams?

Yes we can port any 01/02, 08 or 03 number into our network. This would allow us to display the number when dialling out using Microsoft Teams.

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"Microsoft Teams has seen a huge increase in usage and popularity as a complete collaboration platform. The Calls with Teams feature means that your calls can be managed, answered & dialled from within the Teams interface."

Keith Bird . Head of UK Sales
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 MS 365 TEAMS + PHONE SYSTEM

A Guide to Microsoft Teams Phone System

Using our Tier-1 network integration, you can now make and receive business calls internally, externally and international using Microsoft Teams! For more information on upgrading Microsoft Teams to be used as your fully-functional phone system, follow the steps to download our guide.
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Download PDF Guide

A Guide to Microsoft Teams Phone System

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The key benefits of Telecoms World as your communications provider

We provide fuss-free and cost-effective voice and data services to support businesses in the UK

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UK Based
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Rated Excellent
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Est. 2002

Customer testimonials

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I have used Telecoms World for a number of years as they provide the main number for my business and broadband at the office. I have always found the staff to be helpful and prompt should I have any questions or concerns regarding the routing of our number or a drop in internet speeds. All round an excellent UK telecoms company and I am so happy to have found them. My previous provider was a nightmare to get support when needed.

James May

Heywood Waterproofing

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Excellent service from Telecoms World. A big thank you to Sam for setting up our business number. The call management run-through was extremely helpful, especially the voicemail capture using a custom audio message! The analytics feature will come in handy as we promote services in several borough publications. Nothing but positive feedback from me and I will be sure to refer Telecoms World should I be asked for a telecoms provider.

Harriet Wilmore

OMIST Skin & Beauty

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I couldn't be happier with the customer service from Telecoms world! They picked up my call promptly, which is a rarity these days. The process to join was incredibly smooth, and they even took the time to check in on me to see how I was finding the service. It's the little things that make a big difference, and I'm really pleased with the attention and care they've shown. Five stars well-deserved

Ester Thompson

Greenway Solicitors

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The team at Telecoms world have always been super helpful, whenever I've needed them they're a quick call away. Hardware was tested and configured before dispatched which meant setup was really easy. When I did need some support with a product, call support was friendly, intelligent and knowledgable. Can't praise Aaron and Laura enough for their help over the last few years at Telecoms World - Cheers!

Declan Smith

Amis Shutters & Blinds

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