Call Queuing is a simple system that allows your business to accept more calls, even if you're not capable of answering them straight away. Deal efficiently with call peaks by placing callers into a queue and create a professional image with comfort messages and music on hold. Call Queuing is the perfect solution to handle client calls at peak times.

Perhaps you have some special offers you would like to announce or just want to reassure the caller that their call will be answered as quickly as possible and tell them where they are in the queue. Queuing business calls with comfort messages and music on hold is an excellent way to keep callers on the line and either market your business services or ease their waiting time.

Queuing functionality is typically placed onto an inbound business number, this can be activated by either the port of an existing number or a new build queue attached to any given geographic or non-geographic number. Our software can be implemented quickly and customised to suit your specific requirements through our easy-to-use online portal.

Call queuing is a telecommunication system used in call centers and customer support centers to manage incoming calls when all agents are busy. It operates by placing incoming callers in a virtual waiting line or queue until an agent becomes available to handle their call.