Easy and quick set up compared to traditional call recording systems.

Monitor your staff and ensure your customer service is excellent.

Have a record of what was said and when with instant retrieval.

Comply with important regulations i.e. FSA and PCI-DSS compliance.

Review and establish why some leads are successful and others aren’t.

Log in to our web portal to review and listen to the differing calls.

PCI-DSS compliant giving you invaluable safe-guarding and secure recordings.

Recording available to remote, mobile and multiple offices/sites calls.

Establish trends, areas for improvement and quality control.

Improve call handling of employees when used as a training tool.

Calls are captured 24/7 in real-time and available to playback instantly.

Manage difficult customers easily by recording their calls.

Discover the true ROI of telemarketing by analysing staff calls.

Use an outbound call recording service to comply with regulations.

Activate / deactivate call recording online, at the touch of a button.

Record calls from start to finish and even choose to record half-way through.

Give your staff access to pause or stop recording during an active call.

Record calls across multiple users and hunt groups with online access.

Monitor staff performance and gain valuable insight into business calls.

HD quality recordings in the best digital format are captures 24/7 in real-time.

Simple to capture employee calls made away from the business premises.

Mobile call recording allows you to record calls away from the office.

Improve customer service and staff training when recording all business calls.

Helping financial organisations to abide by FSA legislation with secure recording.

Capture important details of any conversation vital to your organisation.

PCI-DSS compliant to ensure you don’t store or archive any sensitive information.

Instil trust in your customers about your methods of operation.

Callers input card details via their keypad, keeping details hidden from the recording.

Sensitive information omitted from stored or archived call recordings.

Protect your business from fraud, fines and loss of credibility.