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Complete piece of mind

Your business runs 365 days a year, your systems runs 24/7, your data is needed in real time.  To ensure business continuity, we proactively protect your systems and data against disasters of all types.  Businesses with a disaster recovery plan report increased savings, enhanced system reliability and improved security even without a disaster.  Don't fail to plan, only 6% of companies without a disaster recovery plan survive a disaster.

Invite everyone you work with to chat, meet, call, and collaborate all in one place, no matter where you are. Instantly go from group chat to video conference with the touch of a button. Teams of 10 or 10,000 can meet in one place, no matter how many places they’re in.

Cost efficient, scalable business continuity and online backup

Is Cloud Backup Easy to Use and Manage?

Simple, intuitive, non-technical interface to easily activate backups, restore or export data. Automatically discover all users / sites, then click “activate all” or activate individual backups as needed. Add multiple admins and manage permissions, onscreen activity / audit log, and daily backup summary email with .csv attachment.

Is Point in Time Data Recovery available?

Recover data from any point in time and from any hierarchical level. Data can be restored to a sub-folder / sub-site in the original location (non-destructive), or to a different user / site. An in-place (destructive) restore option is available for SharePoint & OneDrive.)

What are On-Demand and Archive Backups?

Backup a full tenant or selected users / sites at any time using the backup on-demand feature. Pause backups to archive the backup history while still being able to restore / export the data as needed.

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The benefits of our Online Backup

See why more customers choose Telecoms World

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Device and Software Management
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Choose a voice that echos your brand ethos and creates a professional image of your company to anyone that calls your phone number.

We manage your devices from a secure remote connection or on-premise to ensure that your staff are operational at all times

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Service Level Agreements
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Regardless of the time of day or your availability to answer incoming business calls, the Virtual Receptionist handles each call with care.

SLAs to meet your business demands. The Telecoms World team offer guaranteed response and target resolution times for all size of business

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24/7 IT Support
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Using the Virtual Receptionist, if you are unable to answer the phone call, a greeting message will play and capture the calls for your to call back.

Around the clock support of networks, connections and software. Wherever and whenever you need us out experienced team are on hand

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Break and Fix Service
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If a call is made to your business outside of working hours, a greeting message will play and the callers details captured for your to call back.

Hardware often require updates and tests to ensure that performance is optimised. Broken devises can be fixed and repleaced

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Proactive Monitoring
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If a call is made to your business outside of working hours, a greeting message will play and the callers details captured for your to call back.

Our clients benefit form proactive monitoring to ensure that any issues are identified at source and that clients are notified of the resolution

Key IT services we offer

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IT Support

We provide fully managed IT support and software solutions to meet the needs of modern businesses across the UK.

We get to understand your business

Scheduled maintenance and planned visits

Friendly and professional IT support team

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Cloud Solutions

We are experts in cloud solutions and migrations, tier-1 approved (CSP) Microsoft Cloud Solutions Provider.

Expert advice from our UK based team

Flexible billing options at competitive prices

Easy setup, simple migration & aftercare

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Cybersecurity

Security solutions at an affordable price with anti-virus, anti-malware, firewalls & endpoint management for all size business.

No time-consuming system updates.

Setup for 24/7 monitoring and management.

Preventative support of company systems

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Connectivity

Internet connectivity is the backbone of modern business. Ensure you have a fast, stable & resilient connection to support all business demands.

Managed across 15 independent networks

Secure connectivity for multi site business

Business-only for higher contention ratio

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Guest WiFi

Offering WiFi brings more customers through the door and increases the duration of their visits and spend. Speak to us about our WiFi solutions.

Customise the look of your WiFi experience

Grow your social media & marketing lists

Manage clients on WiFi from a single portal

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IT Consultancy

We help you to understand your IT infrastructure and identify the hardware and software in place, and how to best achieve your future business goals.

Identify unused licenses and services

Grow your social media & marketing lists

Manage clients on WiFi from a single portal

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UNRIVALLED IT SUPPORT FOR YOUR BUSINESS

A Guide to IT & Support Services

We run a specialist IT department with skilled technicians whose role is to oversee the configuration of voice and data systems supplied to clients across the UK. Cloud solutions are supplied to sole traders, SMEs and Corporate businesses utilising the latest technology to empower your business. For more information on our IT and Support Services, follow the steps to download our guide.
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Download PDF Guide

A Guide to IT & Support Services

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Customer testimonials

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I have used Telecoms World for a number of years as they provide the main number for my business and broadband at the office. I have always found the staff to be helpful and prompt should I have any questions or concerns regarding the routing of our number or a drop in internet speeds. All round an excellent UK telecoms company and I am so happy to have found them. My previous provider was a nightmare to get support when needed.

James May

Heywood Waterproofing

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Excellent service from Telecoms World. A big thank you to Sam for setting up our business number. The call management run-through was extremely helpful, especially the voicemail capture using a custom audio message! The analytics feature will come in handy as we promote services in several borough publications. Nothing but positive feedback from me and I will be sure to refer Telecoms World should I be asked for a telecoms provider.

Harriet Wilmore

OMIST Skin & Beauty

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I couldn't be happier with the customer service from Telecoms world! They picked up my call promptly, which is a rarity these days. The process to join was incredibly smooth, and they even took the time to check in on me to see how I was finding the service. It's the little things that make a big difference, and I'm really pleased with the attention and care they've shown. Five stars well-deserved

Ester Thompson

Greenway Solicitors

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The team at Telecoms world have always been super helpful, whenever I've needed them they're a quick call away. Hardware was tested and configured before dispatched which meant setup was really easy. When I did need some support with a product, call support was friendly, intelligent and knowledgable. Can't praise Aaron and Laura enough for their help over the last few years at Telecoms World - Cheers!

Declan Smith

Amis Shutters & Blinds

The key benefits of Telecoms World as your communications provider

We provide fuss-free and cost-effective voice and data services to support businesses in the UK

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UK Based
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Monitored Service
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Dedicated Support
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Increased Security
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Rated Excellent
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Est. 2002

Proud to work with leading UK businesses

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Ladbrokes logo
Castore logo
YBMB logo
lego logo
kings ferry icon
medgen logo
DS smith logo
hilton logo
Maldon salt logo
costain logo
direct insurance group logo
Dementia uk logo
Hays Travel logo
NHS logo