Remote Working Solutions
Systems used to unify the way homeworkers operate
Cost-effective and easy-to-use solutions for all size of business
A wide range of award-winning solutions in communications and data
Systems designed to support the modern digital worker
Enhanced flexibility and scalability using cloud-based solutions
UK based installation, management, and technical support
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Call Routing
Divert incoming business calls to a chosen landline or mobile number without the need for additional hardware or the delay of a new line installation! Call Routing gives you the tools to control where are when business calls are answered at the click of a button - a quick, easy and cost-effective way to answer calls 24/7.
The online control available with Call Routing gives users the ability to choose where calls are diverted during and outside of working hours with calls diverted to home working staff, no matter where they are located. Call Routing is available with a virtual 01/02 number or non-geographic 08/03 number - learn more about the Call Routing functions or view our business numbers.
Call Whisper
Identify the difference between a business or personal call when receiving calls on mobile. Calls that are forwarded to personal mobile phones can play an announcement message "This is a Business Call" before the call connects.
Home working and remote working staff often have to answer calls on their personal mobiles. So, the Call Whisper announcement ensures that incoming business calls are answered promptly and professionally at all times.
Business Phone Numbers
Choose the perfect, memorable business phone number to promote your company nationwide, in any UK town or city. A wide selection of numbers are available and can all be routed to any UK landline or mobile phone number.
Non-geographic numbers include the popular Freephone range starting 0800 or local rate 0333 Numbers.Geographic 01 /02 Numbers are also available to create a business presence in over 520 locations in the UK. Or generate a rebate with each call by using one of our 084x and 087x business phone numbers.
Dial-out Application
Identify the difference between a business or personal call when receiving calls on mobile. Calls that are forwarded to personal mobile phones can play an announcement message "This is a Business Call" before the call connects.
Home working and remote working staff often have to answer calls on their personal mobiles. So, the Call Whisper announcement ensures that incoming business calls are answered promptly and professionally at all times.
VoIP Phone Systems
Cloud telephony or hosted VoIP, is a business phone system is hosted in the cloud with online access. Combine phone calls with business data and link offices, mobile phones and home workers on one simple, easy-to-use system.
Enhance your business communications with the ability to combine voice, data and video applications between any internal and external users. A hosted phone system can save a lot of money, dramatically improve processes between staff and clients, and aid business growth.
Conferencing Solutions
No additional hardware is required with our 100% secure Conference service, which is cloud-based and available 24/7 365. Meaning it is available for you and your staff to use wherever and whenever it's needed. Our conferencing service guarantees the best audio and video quality right at your desk.
Start a video conference from the web interface and invite colleagues or external users at anytime. Choose whether to activate the conference in audio and video or audio-only mode. Available on desktop, tablet and mobile; video conferencing is possible on all types of device.
Instant ‘Business Only’ Connectivity
As your business requirements change - the speed and resilience of your internet connection should be able to meet your needs. Do you require high download and upload internet speeds, want to future-proof your business and be prepared for growth?
Having the right network and connectivity in place is vital to the productivity and security of your business. Are you one of the many businesses that have just got by with old broadband connections and question it's stability and option to grow in the future?
Complete Unified Communication
WebRTC (Real-Time Communication) technology is a 2-way communication feature between a web browser and your contact centre agent. The real-time communication is made through a simple online application for chat, messaging, calls, file sharing, conference call & video. This ensures that you increase interactions with your customers and can communicate with voice, text, video and screen share. It is 100% secure!
Unified Communication and Collaboration (UC&C) tools deliver an improved user experience with smart, flexible, digital applications used wherever an internet connection is available; perfect for office and home-working.§
Microsoft Teams Calls
The popularity of Microsoft Teams has increased as more people move towards home working and remote working environments. Empowering your team to work effectively no matter where they are located has never been easier!
Using our Tier-1 network integration, you can now make and receive business calls internally, externally and internationally. The Calls with Teams function is straightforward to use. Within the Calls tab, you will see a keypad, type a telephone number and click call.
Which number is best for your business?
Choosing the right number can make a huge difference to a clients perspective of your business and the influence on their decision to call you for a sales or support enquiry. Our experts are on-hand to discuss your requirements.