FAQs
Invoice / Billing FAQs
We'll send you an invoice when your rebate reaches the minimum amount of £50.00. After 60 days, we'll pay this amount directly into your nominated bank account.
That depends on your level of inbound minutes each month. You can receive between 1 pence per minute to 4 pence per minute depending on the number you have and the minutes of calls you receive.
Yes, 08 and 03 numbers are subject to a 12-month contract.
Yes, you can pay for your bill online by accessing the My Account area and selecting 'Pay My Bill'.
Yes, you can view your bill online by accessing the My Account area and selecting 'View My Bill'.
Cancellations must be submitted via our online cancellation form https://www.telecomsworld.com/cancellation and allow a notice period of one calendar month.
Yes, all stated prices exclude VAT at the current rate.